Footwear
  Diabetic Supplies
  Arthritis Products
  Other
  Tranquility
CLICK TO GO TO MAIN FORMS PAGE
 
PlannedEldercare.com
CLICK HERE TO LOGOUT AND CLOSE WINDOW
 
View your Order Status
Select Reps to view order status
 
 
 
   
     
  PRODUCT RETURN POLICY  
  Exchanges are permissable within 30 days, only if the products are reusable.
 
  SHOE RETURN AND EXCHANGE POLICIES  
  Must be returned or exchanged with the original box within 30 days of the original shipment date.

DO NOT return shoes using the manufacturer's shoe box as the exterior shipping box.  Shoes returned in this manner will be assessed a $5.00 repackaging fee.

RETURNS:
In the event that the shoes do not fit as anticipated, the customer is responsible for the return shipment charge to Planned Eldercare, Inc.

EXCHANGES:
Should the customer wish to exchange the original pair of shoes for a pair of a different size, Planned Eldercare, Inc. will pay the UPS Ground shipping charge for sending the first replacement pair to the customer.  Any additional exchange shipment costs beyond that will be the responsibility of the customer.

Shoes that are returned outside of the 30 day policy are subject to a restocking fee of $20.00 per pair.

Special order shoes can take up to 8 weeks for delivery.

We adhere to and abide by the specific manufacturer warranty for that product.
 
     
   
     

Website Development by ATI GRAPHICS