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PRODUCT RETURN POLICY |
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Exchanges are permissable
within 30 days, only if the products are reusable.
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SHOE RETURN AND EXCHANGE POLICIES |
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Must be returned or exchanged with the original box within 30 days of the original shipment date.
DO NOT return shoes using the manufacturer's shoe box as the exterior shipping box. Shoes returned in this manner will be assessed a $5.00 repackaging fee.
RETURNS:
In the event that the shoes do not fit as anticipated, the customer is responsible for the return shipment charge to Planned Eldercare, Inc.
EXCHANGES:
Should the customer wish to exchange the original pair of shoes for a pair of a different size, Planned Eldercare, Inc. will pay the UPS Ground shipping charge for sending the first replacement pair to the customer. Any additional exchange shipment costs beyond that will be the responsibility of the customer.
Shoes that are returned outside of the 30 day policy are subject to a restocking fee of $20.00 per pair.
Special order shoes can take up to 8 weeks for delivery.
We adhere to and abide by the specific manufacturer warranty for that product. |
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